API Issues – Troubleshooting OpenAI and Gemini Connection Problems
This guide helps you fix common API issues when using PageFix AI. Most problems are related to API keys, billing, or connection settings.
PageFix AI works with OpenAI and Google Gemini. If the API connection is not working, follow the steps below.
Invalid API Key
Problem: The API connection fails or returns an error.
Possible causes:
- Incorrect API key
- Key was deleted or regenerated
- Wrong provider selected
Solution:
- Copy and paste the API key again
- Create a new API key if needed
- Check if OpenAI or Gemini is selected correctly
No API Response
Problem: Content generation returns no output.
Possible causes:
- No available credits
- Billing not configured
- Temporary API outage
Solution:
- Check your billing and usage
- Verify API status
- Try again later
Rate Limit Errors
Problem: Requests fail during bulk generation.
Possible causes:
- Too many requests in a short time
- API usage limits reached
Solution:
- Reduce batch size
- Use pause and resume
- Wait before retrying
Wrong Model Selected
Problem: Content is low quality or fails to generate.
Possible causes:
- Model not supported by your API key
- Incorrect model selected
Solution:
- Select a supported model
- Check Model Settings
Slow API Response
Problem: Content generation is slow.
Possible causes:
- Using high-quality model
- Large batch size
- Server or API load
Solution:
- Use faster model (Gemini Flash)
- Reduce batch size
- Run smaller jobs
Connection Test Fails
Problem: API test does not return success.
Possible causes:
- Invalid API key
- Wrong provider selected
- Network or firewall issue
Solution:
- Re-enter API key
- Check provider selection
- Verify internet connection
Best Practices for API Usage
- Always test API connection before use
- Start with a small batch
- Monitor API usage and cost
- Use backup before bulk generation
- Use Gemini for bulk and OpenAI for quality
API Disclaimer
PageFix AI connects to third-party AI providers such as OpenAI and Google Gemini. These services operate independently and are not controlled by PageFix AI.
We do not take responsibility for issues related to external API services, including downtime, pricing changes, rate limits, or unexpected responses.
Users are responsible for managing their own API keys, usage, and billing with the selected provider.
PageFix AI provides tools to test API connections and protect content, including backup and restore features.
Still having API issues?
Contact Support