Common Errors – PageFix AI Troubleshooting Guide

This guide lists the most common errors when using PageFix AI and shows how to fix them quickly.

Most issues are related to API setup, model settings, or incorrect configuration.

API Key Not Working

Problem: The plugin cannot connect to the AI provider.

Possible causes:

Invalid API key
Expired or deleted key
Wrong provider selected (OpenAI vs Gemini)

Solution:

Check your API key
Generate a new key if needed
Make sure the correct provider is selected

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No Response from API

Problem: Content generation does not return any result.

Possible causes:

No credits or billing issue
Connection timeout
API service unavailable

Solution:

Check billing and credits
Test API connection in settings
Try again later

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Generated Content Is Too Short or Generic

Problem: Output is low quality or repetitive.

Possible causes:

Weak model selected
Not enough product data
No keywords provided

Solution:

Use a stronger model
Add more product details
Use keywords
Use rewrite feature

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Bulk Generation Stops or Fails

Problem: Bulk job does not complete.

Possible causes:

API limit reached
Server timeout
Too many products at once

Solution:

Reduce batch size
Use pause and resume
Check API usage limits

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Content Not Saving

Problem: Generated content is not saved.

Possible causes:

Permission issue
Plugin conflict
Database error

Solution:

Check user permissions
Disable conflicting plugins
Check system logs

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Wrong Content Appears

Problem: Generated content does not match the product.

Possible causes:

Missing product data
Incorrect context settings
Model misunderstanding input

Solution:

Add more product details
Check context settings
Use rewrite to improve output

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API Test Fails

Problem: API test does not return success.

Possible causes:

Invalid API key
Wrong endpoint
Network issue

Solution:

Re-enter API key
Check provider settings
Test internet connection

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Performance Is Slow

Problem: Content generation is slow.

Possible causes:

Using high-quality model
Large batch size
Server limitations

Solution:

Use faster model (Gemini)
Reduce batch size
Run smaller jobs

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Still Not Working?

If your issue is not listed here, contact support. Include error messages and system details for faster help.

Contact Support